Position Title: Storefront and Office Coordinator
Reports to: Programs Manager; also receives task delegation from Executive Director and Development Director as related to office functions
Supervisor Responsibility: Some volunteer or associate staff supervision as needed
Hours per week: 30 hours per week year round (.75 FTE)
Compensation: $20 hourly wage plus eligibility for full health & vision insurance coverage after 30 days of employment. Food Roots provides ten paid holidays and paid time off by accrual basis.
Duration of employment: This is a regular, part-time position, year round
Location and Schedule: This position is not available for remote work; Must be physically on-site at Food Roots office and storefront locations to perform the following specific duties. The schedule for this position will mainly be Mondays through Thursdays, 9:30am to 5:30pm until otherwise determined.
GENERAL POSITION GOALS AND DUTIES
Ensure that Food Roots’ FarmTable storefront and main office is high-functioning, well organized, and that communications between staff, producers and customers, volunteers, partners, and the community at large are both transparent and regular.
Commitment to “raising the bar” for Food Roots administrative functions and work with internal Food Roots staff to continually improve systems and efficiencies.
Support administration of FarmTable to ensure maximum implementation and effectiveness of our in-person and online marketplace.
Be knowledgeable of Food Roots programming and have the ability to communicate our mission, vision and activities to the community at-large.
Be the point person on site at Food Roots and facilitate community connections.
General Office Administration
Receive and check mail and voicemail
Accounts receivable and payable
Make income and expense entries into Quickbooks
Pay bills and send invoices
Maintain all physical and digital financial documentation, including providing scans of income and expense documentation to Development Director.
Physical office & storefront maintenance
Coordinate office cleaning, recycling, and otherwise maintain indoor and outdoor spaces
Supervise volunteers and assign tasks
Coordinate all office accounts, contracts, service providers
Work with Development Director to implement donor relations tasks
Online marketplace/food hub
Weekly online order fulfillment; pack orders weekly and make available for customer pick up or delivery service, utilizing volunteers for support (currently 1x/week)
Be knowledgeable of Food Roots online marketplace software, attending trainings and otherwise be able to support customers with technical assistance in using the online market
Provide support to marketplace vendors as needed including inventory management through online marketplace software when needed.
Facilitate retail sales for storefront walk-up customers
Train and support associate level staff, volunteers or other staff members who fill in at the storefront as needed
Supervise volunteers and assign tasks
Provide customer support and communicate local product offerings
Coordinate producer deliveries to the store for both online orders and in-store inventory
Maintain wholesale vendor inventories at the storefront and coordinate deliveries.
Food Equity program delivery
Support the design, coordination and evaluation of food equity/access programming through FarmTable including: Bounty Boxes, SNAP CSAs and other new programming as developed.
Communications and Outreach
Respond to emails, voicemails, website, Facebook and Instagram inquiries; route to appropriate staff person when needed
Set and communicate any office or storefront closures due to holidays or staff absences
Be knowledgeable of Food Roots programming and provide program outreach materials or word of mouth information to storefront visitors
Be the liaison between customers, FarmTable vendors, and other Food Roots team members
Support other outreach efforts including social media posts, program outreach & flyer distribution
Attend weekly all-staff meetings and other community/partnership meetings as requested
Other duties as assigned
Must have a genuine enthusiasm for food systems and the mission, goals and values of Food Roots.
Highly motivated and results oriented; creative, self-starter attitude.
Superb written and oral communication skills.
Excellent multi-tasking, coordination and organizing skills.
Commitment to personal professional development; participate in training, asking questions, and other activities to enhance work performance.
Excellent public relations and communications skills, interpersonal, written and verbal, and attention to detail.
Ability to manage multiple tasks and prioritize with limited supervision; self-motivated.
Computer proficiency and knowledge of google drive/docs.
Willingness to train and learn new skills in order to fulfill the job duties as requested.
Please submit your complete resume by email to Lauren Sorg, Executive Director (no phone calls, please): firstname.lastname@example.org
Your resume should highlight relevant experience to retail, customer support and office administration
In your email, please introduce yourself and provide at least a short paragraph about your interest in working at Food Roots to support farmers and local food access for our community.
There is no deadline for application submission but you are highly encouraged to submit ASAP as we aim to fill this position as soon as the right candidate is identified. This position will likely start in mid August.